Since this cursor's color turns from black to white on affected machines it gives us the illusion of dissappearing alltogether in text editable fields with a white background but I noticed that if you do the same in the body of an email that has black text in it you can in fact see this exact cursor in White color as you move it over black text or other black background. The cursor does not go invisible in fact but turns from color black to color white whenever it hovers over an editable field (=enter text) where the default Windows mouse cursor typically is being replaced by the so called "text cursor" as shown below: In addition we did some testing and troubleshooting and found the following new and relevant information:
Update: I have opened Citrix CASE 81812600 as well as provided the case assigned engineer with this public discussion thread for follow up.
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